Mon. Jun 27th, 2022

Storm Keating accused her cleaner of lying about claims she refused to pay a £500 bill as she says the family home she shares with husband Ronan was left in a ‘disgraceful state’

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Storm Keating shares mess former cleaner left home in

Storm Keating has hit back at a former cleaner’s claims that she and husband Ronan refused to pay a £500 bill.

The mum-of-two, 40, called out Jasmina Dimitrieva on Instagram as she shared a number of dirty pictures of the house she claims were taken after Jasmine and her team had finished working at her £5million property.

Storm said Jasmine had left her family home in a ‘disgraceful state’ and said she had been left with ‘no choice but to share the truth on the matter’.

The pictures shared by fashion designer and blogger Storm showed a stained toilet bowl, another toilet left unflushed and stuffed with paper while dirty fingerprints and scribbles were visible on a wall.

Other snaps showed strands of hair in a sink and dirty window panes.

Storm Keating has hit out a cleaner who claimed she refused to pay a £500 bill
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Image:

Instagram)

Storm said she’d been left with ‘no choice’ but to publicly share photos of her house that she claims were taken after it had been cleaned
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stormykeating/Instagram)

Jasmine had previously told The Sun that her team at JMV Cleaners were up against it from the beginning after being double booked with a removal service she claims were ‘making a mess’ as they tried to clean.

Taking to Instagram to rebuke the claims made by Jasmine, Storm penned: “We feel compelled to share a msg we sent to someone who chose to sell a story to the press rather than do the job she was actually employed to do.

“Dear Jasmina, we were contacted during the week by The Sun about your bogus article and asked for our side of the story – we declined to comment and instead rise above it.

“To sell an untruthful story to the press for money and a moment of “fame” is disappointing beyond belief. It says a lot about a person.

One particularly grim photo showed an unflushed toilet
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Image:

Instagram)

Scribbles were visible on the white walls
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stormykeating/Instagram)

“Since we discovered the disgraceful state you left our house in, we considered publicly sharing the service we got from JMV Cleaning Services with our followers to caution others from hiring you.

“You promised us a service you didn’t perform & then unilaterally increased the agreed contract price by 120% AFTER you supposedly did the clean without any consultation, pre notice or agreement. You then broke our trust by demanding payment saying the job was complete, when in actuality the house was left in no acceptable state for handover.

“We however restrained ourselves from going public because we were hoping this level of service was not acceptable by your own standards & that you would want to remedy the situation professionally & amicably.

Hairs were found in one sink
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Instagram)

Storm posted a string of grim-looking snaps on her Instagram
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Instagram)

“But today you have proven this is not the case & left us no choice but to share the truth on this matter.”

Storm followed up her post with a series of pictures she claimed were taken after the cleaners left.

She said the snaps “evidenced the disgusting state of the house and demonstrated hardly anything had been cleaned at all.”

She went on: “THE FACTS: * You quoted £500 * You then google mapped our house and increased the price to £550 which was accepted.

‘* The Removalist company categorically deny your claims that they prevented you from fulfilling your duty and that the house was “full of furniture”.

Storm shocked fans with pics of her dirty toilet bowl
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stormykeating/Instagram)

The oven also looked like it could use a clean
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stormykeating/Instagram)

‘They spent three days prior emptying the house and the carpet cleaning company have stated they were able to provide their service effortlessly on the same day too.

“Our Removalists are the most prestige and professional high end relocation company we have ever encountered.

‘They have forwarded a series of photos demonstrating how impeccable the space was left by them and are producing their own response to your false claims.

Ronan and Storm hired professional cleaning services as they moved house
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Getty Images for EON Productions)

The duo are leaving their £5million mansion for pastures new
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Dave Benett/Getty Images)

‘* I forwarded you exactly 50 photos (incl video) evidencing the disgusting state of the house and demonstrating hardly anything had been cleaned at all.

‘* I then spent 5 hours cleaning the house myself because I was mortified by how it was left and we had to give the keys back to our landlord.

‘* The checkout official came to inspect the property on handover and questioned if professionals were hired to clean the house at all.

The window panes looked smudged with grease
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stormykeating/Instagram)

The cupboards were stained
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stormykeating/Instagram)

‘When my husband confirmed yes, she said ‘DON’T PAY THEM’ (and this was after I had been through cleaning as much as I could in the time I had: cupboards, shelves, floors, bathrooms, window sills, stair risers, marks on walls – the list goes on).

‘* Despite this advise, I texted you and said I wouldn’t do that and that I would pay you regardless but had to wait for the official checkout report from the landlord in order to make a fair assessment and educated decision on how to remedy the situation.

‘* Unsurprisingly the report was not great and this was sent on to you outlining the areas that still needed correcting. You estimated it would only take you 2-3hours.

Jack Keating, Cooper Keating, Ronan Keating, Storm Keating, Missy Keating and Ally Keating
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Image:

Dave Benett/Getty Images)

‘* I then offered for you to go back and remedy just those areas (not the ‘whole house’ as you claim) and I would pay you the full amount agreed.

‘* CCTV cameras prove your cleaners did no extra hours so there is no justification for increasing the price.

‘* Photos prove that during the time they were there, even the most basic level of clean was not performed.

“‘* Text messages prove that everything I’ve said is the truth and that you have lied. Multiple times.

‘We acted fairly and gave you every opportunity to do the right thing. Anyone else in our position would have done the same.”

Storm showed off the inside of her oven
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Image:

stormykeating/Instagram)

Cupboards were strewn with food
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stormykeating/Instagram)

Storm and her husband Ronan are said to have hired JMV Cleaning as they move out of their Hertfordshire family home.

Cleaner Jasmine claimed that after she was ‘unpaid’ she had to pay her staff ‘out of her pocket.’

Jasmine said she was told the job would be a ‘regular five bedroom house’ but arrived to find the property had seven bedrooms, eight bathrooms and three kitchens, according to The Sun.

“The Keatings are wealthy people. They should not be treating me this way. How Storm replied was terrible,” she said.

Mirror Online has contacted Storm Keating and JMV Cleaning for comment.

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